State Farm® Insurance Agent Chris Fritts
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janeen Farmer
August 31, 2026
"Very polite & professional! Answered all of my questions & insured quick."
Andy Reels
August 31, 2026
"Chris and Brady are awesome and I feel secure with them."
Chris Adams
August 31, 2026
"Chris Fritts is an absolute dream of an insurance agent. He is personable, passionate and professional; all the attributes one could ever hope for in a representative during the never ending battle of auto and home risk mitigation.
I would happily recommend to my friends, family and colleagues."
"Thank you so much for your kind words and recommendation, Chris! It's truly rewarding to know that my dedication to providing personable, passionate, and professional service is recognized and appreciated. I'm honored to have the opportunity to serve you, and I look forward to continuing to exceed your expectations in Auto and Home risk mitigation."
JAIME HERNANDO Jimenez Cendales
August 31, 2026
"Excellent service, great prices, and always the best options for my needs. What I value most is their personalized, fast, and reliable service—they have always been there when I’ve needed them. More than an insurance agency, they are true partners I can count on."
Michael Hoge
August 26, 2026
"Brady and I played phone tag for several weeks he did not barrage me with texts or calls like the rest and his attitude somewhere between relaxed and down to business made for a very easy going connection for my Insurance needs. And staying within my parameters for cost that basically put it this way . He out performing the competition at all turns, from sales to closure. And I feel I've got a new friend and he's my insurance man. And I'm going to recommend him to alot of people. Brady deserves top succession in the insurance company world. State farm you've got a first string player."
Akel Charles
August 24, 2026
"Professional office very efficient and great Quotes"
Ty Ormsby
August 14, 2026
"Brady was amazing getting me great coverage for a much better price! The whole process took about 30 minutes and he let me know absolutely every about my policy without me having to ask. I would highly recommend Brady to anyone looking for any type of insurance!"
Lucas Tester
August 7, 2026
"Great communication in giving the details throughout the whole process 10/10 experience with support and process"
Ryan W
August 5, 2026
"Tiffany is great, she's knowledgeable and quick to help with any needs. It's always a pleasure to call Chris Fritts office."
Kaleb Lopez
August 4, 2026
"I was helped tremendously today by Brady hylton he was incredibly helpful giving me a quote for my auto, life, and health insurance. They need to hire more employees like him he had a great attitude and was super nice. 5 star overall for brady and the plan i got from state farm"
Mark Rosica
June 24, 2026
"Brady was very helpful and professional. A pleasure working with him."
Chip Carter
June 18, 2026
"This agency takes pride in being efficient and thorough with executing the right policy the first tile! Brady was very warm and friendly and provided detailed direction as we stepped through the process. his branch office sets the bar for others to follow!"
Treena Dale
June 10, 2026
"They were very nice and helpful"
Jernato Harris
May 6, 2026
"Understanding reliable, great people give you flexibility when needed. I love them."
Charolotte Walls
April 30, 2026
"Amya Beverly - Brady was great ! He was fast and communicated clearly , helped me understand how everything works. as well as save me a significant amount of money each month on my auto insurance. Thank you so much again! Glad I was able to switch to StateFarm!"
Sheila Buchanan
April 28, 2026
"He was very professional answered all my questions and concerns I definitely believe he deserves a raise"
Veronica McCoy
April 15, 2026
"Brady was very friendly and made the process quick and easy! Thank you so much for your amazing customer service!"
Bill
March 26, 2026
"Brady with Srate Farm went above and beyond to get me the best rate and coverage combination saving me hundreds of dollars"
Keith Boyer
March 24, 2026
"Could not have been better excellent job"
David Stiers
March 11, 2026
"Paige is awesome! Very prompt! Customer focused, listened to my requirements and turn around the paperwork very quickly. Well done. In a world of AI, Paige’s professionalism beats AI all da"
Linda Hunter
February 18, 2026
"Very pleased with the service Chris Fritts State Farm offers us."
Abby Thiersch
January 15, 2026
"After a prior accident in 2024, I specifically asked for rental car coverage to be added to my auto policy. I was told it was handled. After a recent accident, I discovered the coverage was never added, leaving me without a rental. I spoke with Chris, who said he would look into it, but I have not received any follow-up.
In November 2025, I contacted this office to insure my newly purchased motorcycle and was told coverage was in place and everything was good to go. I was emailed a temporary insurance ID card showing full coverage. In January 2026, I learned the motorcycle was not listed on my active policies. A different State Farm agent attempted to locate the policy using the binder number and could not find it in the system. No premium had been billed. Apparently, the policy was never completed on the backend. Should I had been pulled over or in an accident on my motorcycle, I could have been ticketed or worse, as the policy was not fully in place or discoverable to anyone. I don’t think Chris Frits understands the severity of a motorcyclist unknowingly riding with a policy that is not fully in place and unable to be located.
I was later told this was due to a “backend/system error,” and it was corrected. However, throughout this process the customer service was very disappointing. I also now have to pay all months they failed to bill me at once now, which is unpleasant to pay a large sum for a situation I did not cause. I received no apology, no follow-up, and no concern expressed after I informed them I had been in an accident recently. It’s next to impossible to get them to call me back and fix the issues they created.
There’s a State Farm agent on every corner, so stay away from this agent.
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I've been a State Farm customer for 15+ years and never had a hard time getting a hold of someone. I reached out for a motorcycle quote, was forwarded to Caleb, who never emailed me back. Quintette scheduled a call with me to upsell me on insurance I don't need and dodged simple Motorcycle coverage questions. I've also emailed her with no response back. I can't figure out why an insurance firm doesn't want my money? Currently looking for a new State Farm agent because I'm tired of being left in the dust for simple coverage questions and quotes.
Update: Chris reached out and left two voicemails, however I was out of town and could not answer. I did respond to him an let him know I was out of town and would be available the following week to speak. I once AGAIN, didn't hear back from him, so I text him again, and he was expecting me to call him and sent borderline rude texts back to me. Very immature and seems like this office doesn't know anything about customer service. Lost my business!"
"Thank you for your feedback. I sincerely apologize for our oversight in not replying to your quote request within the original email thread.
However, I would like to clarify that we strive to be as accessible as possible, and I appreciate that you and I have been in direct communication over the past few days.
This situation was an unintentional oversight, and I assure you there was no intention of making it difficult for you to reach us. Since your meeting with my team on April 2, during which we provided all the information you requested (including the information we failed to reply with the week prior) the only correspondence we received from you was the day prior to the posting of this review where a reply was sent in response hours after your email was received.
Please know that your experience is important to us, and we are committed to ensuring better communication moving forward. If there’s anything further, we can assist you with, please don’t hesitate to reach out.
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Chris McAdams
January 8, 2026
"Tiffany Hunter at Chris Fritts State Farm Insurance has been exceptional to work with—highly organized, consistently quick to communicate, and crystal clear at every step. She goes the extra mile to make complex insurance decisions feel thoughtful, straightforward, and genuinely easy. Her professionalism and follow-through inspire confidence in State Farm's services."
"Thanks for taking the time to share your experience, Chris! We appreciate you!"
Dwight Shields
January 7, 2026
"Tiffany has been a great help"
Mark Taylor
December 2, 2025
"Chris and his agency always takes care of my family and our changing needs. With 4 drivers in our family (about to be 5) Chris is always there to provide for us. Would highly recommend!"