State Farm® Insurance Agent Chris Fritts

"I’ve had the pleasure of working with Kris and his team since March 2021. I’ve been insured with them the entire time. They’re an awesome group. They respond to your phone calls to answer your questions and help you anyway they can. They also send you text notifications if you forget to make a payment. They make sure they call you if you don’t respond or don’t get the message to verify you don’t lose the policy. They always go above and beyond and expand the maximum effort that they can. Kris has an awesome team and is great to work with a highly recommend them."

"IS THIS FRAUD? We were shopping for new insurance on our rental property. We reached out to State Farm as a respectable insurance firm and had received a solicitation in the mail from Chris Fritts. Initially Chris Fritts came back with an approval and a rate that was lower than our current policy, so we accepted and we cancelled our existing policy. A few days later came the OOPS, "Sorry, we can't write that kind of policy or some other lame easily avoidable reason". We had to scramble to get our prior policy back in place, had to pay penalties for reinstatement and a fee to our property manager for handling the reinstatement. And here is the kicker... Chris Fritts and State Farm continue to bill us for the policy they denied. Going on our 3rd month of bills yet they can't seem to find out why and want us to produce the top sheet of the policy that they never actually wrote even though we can show them the billing statements. BUYER BEWARE. AND - they have done another naughty... bait and switch on our new auto policy. How can an auto insurance company make a quote and write a policy without looking at your driving record? We accept their policy, take a digital safe driving course in order reduce the rate. We give them the completion certificat and expect to lock in the discount, but without notice they raise the rates 2 months in a row and not by a little bit. We are both over 60 with paid for cars. We reach out and they say because of a speeding ticket 2 years before. HUH. We can't understand how they don't pull driving records during underwriting and the quote process unless they are trying to lure drivers in with low rates and hoping they don't notice when the rate goes up without notice or option to remedy. I guess we will be letting the Insurance Commission decide."

"All contact regarding my policies were handled promptly, professionally and with my well being in mind."

"I have been very impressed with the customer service, attention to detail, and knowledge from Chris, Tiffany and the entire staff at Chris Fritts State Farm Agency. They are quick to respond to emails and willing to brainstorm best options for me and my family. I would definitely recommend!"

"Tiffany was so great! Today in getting quicker an auto policy. Thanks again for your time and business."

"Tiffany Hunter provided exceptional service while handling a critical request. She consistently kept me informed and ensured I never needed to follow up. Mr. Fritts, Tiffany is truly a godsend. I wish more agents were as kind and solution-focused as Ms. Hunter. Thank you again for your invaluable assistance!"

"We moved over to Chris and State Farm a few months back. Chris and team are great to work with. They very informative and always there to answer any questions/concerns we may have. I highly recommend Chris and his team!"

"I loved talking to Ms Tiffany Hunter. She was very courteous and explained all of my options."

"I was with this company for five years, bundling both my home and auto insurance. In June of last year, I got a random call saying the underwriter had a new address on file for me—even though I have not moved since purchasing my home. They asked for a pay stub and another document to confirm my address. I’m self-employed and don’t have a pay stub, so I explained that. I offered my car registration, which clearly shows my correct address, and the representative told me that would be fine. I sent it via both email and text. While I didn’t get an email confirmation, I did receive a text confirming they had received it and that everything was good. Fast forward to yesterday—I get another call about my car insurance and find out I have been uninsured since September without any clue. My payments were set to come out automatically from an account I don’t check often, so I assumed everything was fine. I never received any emails, my online portal said nothing, and even when another office checked with the state, my policy still showed as active. At first, they couldn’t even tell me why the underwriters canceled it. And they took absolutely no accountability. Yes, I was rude. I had been driving around for months without insurance, and I was livid. The only reason I even found out was because they happened to call me yesterday. I had to scramble to get new coverage immediately, but at least I’m now with the local Cartersville office, and I’m looking forward to working with them instead."

"The absolute worst office in the world to do business with. Premium increases of 300 percent in less than 18 months. Had a tree come through my roof and the first thing out of this man's mouth was, " this isn't good, you could get dropped." Don't worry no one was hurt from the 12 inch around and 35 foot long section of tree that impaled the house 13 feet from my bed. This was September. Still have a hole on the roof and no answers. Premium have all gone up including 1000 percent on my 1954 truck that is never driven. 13 bucks to $113 per month and 175 - 180 a month on my other two.No tickets, no claims. I hate the negative rant,I could go on for hours. Check out my reviews they are always positive. Stay away from this office!!!!!!"

"This is THE place to go if you need insurance fast, and you don't want to bother with pesky details like verifying the address for you or your vehicle, or even worrying about whether your documents are valid and legal. They charge a bit extra for it, but tell 'em The Yeti sent you and they will hook you up."

"Thank you for the help getting me a rate I can actually AFFORD!!!!"

"I wanted to take a moment and recognize this amazing company. Chris has an incredible team and I have enjoyed my experience with them for the past three years. Tiffany Hunter is hands down one the most professional agents I have worked with. She is kind, she listens and always finds a solution. She goes above and beyond for me and I cannot stress enough how much I appreciate Tiffany and Chris."

"Very helpful and thorough regarding my insurance needs!!"

"Tiffany was very nice, professional & efficient."

"Chris has always performed above our expectations. We have had auto, home, and umbrella with him almost 15 years.. He checks in with us yearly to make sure that our coverage is sufficient. He really cares about his clients. Six stars, if possible."

"Chris Fritz’s team are fantastic. Very informative. Great service."

"Zev or Zeb, was amazing and a very nice person. They sounded like they enjoy their job and interacting with people. Thank you and sorry if I got the name wrong."

"Very detailed and knowledgeable about different circumstances. Very polite and friendly also."

"They have been nothing, but amazing to me over the years! My first accident happened recently and they walked me through the entire process, which made it stress-free. Tiffany kept me updated with everything and reassured me as I felt crazy. I will not go with any other car insurance company! Highly recommend!(:"

"Good Morning…Ms.Hunter was very professional an very knowledgeable of the policies an quotes an she also has a great customer service voice…ladies like her make me feel good to be apart of the State Farm family & community"

"Called for a quote received great customer service."

"I called to obtain a quote from Tiffany and she was pleasant and very knowledgeable on what I needed to do switch my services with the same company to theirs."

"Tiffany's invaluable assistance throughout my insurance process solidifies my commitment to continuing my patronage with State Farm."

"Brittney, was so helpful. She provided great information regarding my insurance needs. In addition to her kindness she was very patient and asked the appropriate questions needed to help guide me with my decision making. Throughout our conversation she seemed very concern that I felt relaxed and that I thoroughly understood all my insurance options she provided me with. Thanks again Brittney!...Paula M."