State Farm® Insurance Agent Chris Fritts

"Very quick and responsive"

"I am impressed with Qwinette Olson's through analysis and knowledge. We had a review meeting with existing policies and she went above and beyond to clarify my questions. She is a valuable asset to any company."

"Chris Fritts is phenomenal at his job but I can’t say the same for his agents. I will leave it at that."

"I spoke with Qwinette and she gave suggestions on how to save some money. I appreciate those suggestions and her listening to my rants."

"Thx for service."

"I did have a question regarding my coverage and Tiffany took the time to go above and beyond in explaining my policy and best path forward. I appreciate her always being prompt, patient, and professional! Highly recommend this office!"

"I can’t say enough great things about my experience with this insurance team. Tiffany and Whit have been absolutely amazing — they are professional, incredibly helpful, and always go the extra mile to make sure everything is explained clearly and handled quickly. It’s rare to find such attentive and genuinely caring service these days, and I’m so grateful to have them supporting me. Highly recommend to anyone looking for an insurance team that truly puts their clients first!"

"I've been a State Farm customer for 15+ years and never had a hard time getting a hold of someone. I reached out for a motorcycle quote, was forwarded to Caleb, who never emailed me back. Quintette scheduled a call with me to upsell me on insurance I don't need and dodged simple Motorcycle coverage questions. I've also emailed her with no response back. I can't figure out why an insurance firm doesn't want my money? Currently looking for a new State Farm agent because I'm tired of being left in the dust for simple coverage questions and quotes. Update: Chris reached out and left two voicemails, however I was out of town and could not answer. I did respond to him an let him know I was out of town and would be available the following week to speak. I once AGAIN, didn't hear back from him, so I text him again, and he was expecting me to call him and sent borderline rude texts back to me. Very immature and seems like this office doesn't know anything about customer service. Lost my business!"

"Awesome service!"

"Very helpful and thorough!! Thanks Tiffany!"

"When I attempted to add a new policy, his team contacted me almost immediately. However, after I signed up for the policy, I didn't receive responses to my questions. This issue occurred several times, so I decided to switch to another agency."

"Enjoyed learning about my policy & updates"

"Chris Fritts team are exceptional and very thorough making sure you have the best coverage for your $$$$$. Thx Team!!!!"

"Hey I’ve working with Whit AND Chris Fritts over the last months since I started my home/auto policy. Both have been responsive and very very helpful, patient and understanding. Whit recently helped me to keep my homeowner policy active when I had a bit of trouble getting a partial premium paid. Whit managed my panic, as I was getting cancellation notices-yikes-and it easily worked out. Whit took my payment over the phone and all is now well in the world. Work with Whit!"

"Tiffany, Very helpful in fixing the data that was incorrectly recorded."

"They are the best. Tiffany help me out always able get answers for me."

"Phenomenal customer service! Would definitely recommend"

"Tiffany has been very helpful and patient."

"I’ve had the pleasure of working with Kris and his team since March 2021. I’ve been insured with them the entire time. They’re an awesome group. They respond to your phone calls to answer your questions and help you anyway they can. They also send you text notifications if you forget to make a payment. They make sure they call you if you don’t respond or don’t get the message to verify you don’t lose the policy. They always go above and beyond and expand the maximum effort that they can. Kris has an awesome team and is great to work with a highly recommend them."

"IS THIS FRAUD? We were shopping for new insurance on our rental property. We reached out to State Farm as a respectable insurance firm and had received a solicitation in the mail from Chris Fritts. Initially Chris Fritts came back with an approval and a rate that was lower than our current policy, so we accepted and we cancelled our existing policy. A few days later came the OOPS, "Sorry, we can't write that kind of policy or some other lame easily avoidable reason". We had to scramble to get our prior policy back in place, had to pay penalties for reinstatement and a fee to our property manager for handling the reinstatement. And here is the kicker... Chris Fritts and State Farm continue to bill us for the policy they denied. Going on our 3rd month of bills yet they can't seem to find out why and want us to produce the top sheet of the policy that they never actually wrote even though we can show them the billing statements. BUYER BEWARE. AND - they have done another naughty... bait and switch on our new auto policy. How can an auto insurance company make a quote and write a policy without looking at your driving record? We accept their policy, take a digital safe driving course in order reduce the rate. We give them the completion certificat and expect to lock in the discount, but without notice they raise the rates 2 months in a row and not by a little bit. We are both over 60 with paid for cars. We reach out and they say because of a speeding ticket 2 years before. HUH. We can't understand how they don't pull driving records during underwriting and the quote process unless they are trying to lure drivers in with low rates and hoping they don't notice when the rate goes up without notice or option to remedy. I guess we will be letting the Insurance Commission decide."

"All contact regarding my policies were handled promptly, professionally and with my well being in mind."

"I have been very impressed with the customer service, attention to detail, and knowledge from Chris, Tiffany and the entire staff at Chris Fritts State Farm Agency. They are quick to respond to emails and willing to brainstorm best options for me and my family. I would definitely recommend!"

"Tiffany was so great! Today in getting quicker an auto policy. Thanks again for your time and business."

"Tiffany Hunter provided exceptional service while handling a critical request. She consistently kept me informed and ensured I never needed to follow up. Mr. Fritts, Tiffany is truly a godsend. I wish more agents were as kind and solution-focused as Ms. Hunter. Thank you again for your invaluable assistance!"

"We moved over to Chris and State Farm a few months back. Chris and team are great to work with. They very informative and always there to answer any questions/concerns we may have. I highly recommend Chris and his team!"